Order Call AISubprocessors
Order Call AI, a d/b/a of Celestial Import LLC · Effective July 18, 2026 · Last updated July 18, 2026
These are the vendors Order Call AI, a d/b/a of Celestial Import LLC uses to deliver the service. Each is bound by written terms no less protective than our Data Processing Addendum.
| Vendor | Purpose | Data received | Location |
|---|---|---|---|
| Vapi | Voice platform — telephony, speech-to-text and text-to-speech orchestration | Call audio, transcripts, caller phone number | United States |
| Deepgram | Speech-to-text transcription (via Vapi) | Call audio | United States |
| OpenAI | Language model that drives the assistant's replies (via Vapi) | Call transcript text | United States |
| Supabase | Database and authentication | Transcripts, orders, reservations, menu data, account records | United States — United States (AWS us-east-1) |
| Vercel | Web hosting for the marketing site and panel | Request metadata (IP address, user agent); no call content at rest | United States |
| Google (Calendar API) | Writing reservations to a restaurant's calendar, where the restaurant connects it | Reservation name, time and party size | United States |
No-training flow-down
Every subprocessor that receives call audio or transcripts is contracted so that our data is not used to train, fine-tune or improve their models. This obligation mirrors the covenant in our DPA.
Payment data
No subprocessor receives cardholder data, because we never collect it. The assistant does not ask for card numbers and orders are paid to the restaurant directly.
Changes
We notify restaurant customers by email before adding a subprocessor. You may object on reasonable data-protection grounds; if we cannot resolve the objection, you may terminate without penalty for the remainder of your term. Write to privacy@ordercallai.com.